Privacy

Background and terms

This data protection declaration informs you about the type, scope and purpose of the processing of your personal data by the data protection officer in accordance with. Art. 13 and 14 of the General Data Protection Regulation (GDPR).

Scope of application and responsibility

This privacy policy applies to the website of Carano Software Solutions GmbH (“Carano”), which is accessible under the domain https://fleethouse.com, for our customers and interested parties.

The controller responsible for data processing on this website is:

Carano Software Solutions GmbH

Bornstraße 32, 12163 Berlin
Phone: +49 30 399944-0
Fax: +49 30 399944-99
E-mail: info@carano.de

We have appointed a data protection officer who can be contacted as follows:

Data Protection Officer

C. Rocco Wittig

agentia Wirtschaftsdienst
Bornstraße 32,
12163 Berlin
Phone: +49 30 399944-0
Fax: +49 30 399944-99

E-mail: datenschutz@carano.de

Processing of your data

How is your data processed in detail?

Below we inform you about the individual processing operations, the purpose of the data processing, the categories of processed data, the categories of recipients, whether a third country data transfer takes place, the legal basis, the obligation to provide your data and the respective storage period.

An automated decision in individual cases, including profiling, does not take place.

Data processing website

Website presentation

Purpose

We collect your data for the provision of the website (multilingual), to offer the availability of associated services, for an efficient design of the website and to ensure the security of the website.

Categories of processed data

The IP address, the Internet service provider of the accessing system, the date and time of access to the website, the browser type and version used, the operating system used by the accessing system and the website from which an accessing system accesses our website are stored.

Categories of recipients

Your data will be passed on to the website host’s employees.

Third country transfer

There is no transfer to third countries.

Legal basis

Your data is collected on the basis of Art. 6 para. 1 b) GDPR (fulfillment of contract) and Art. 6 para. 1 f) GDPR (legitimate interest).

Storage period and its criteria

The storage takes place for the duration of the display of the website

Contact form

Purpose

We collect your data for the purpose of contacting you.

Categories of processed data

Your name, e-mail address, company data, telephone number and the data you have provided will be collected.

Categories of recipients

Your data will be passed on to Carano employees.

Third country transfer

There is no transfer to third countries.

Legal basis

The collection of your data takes place on the basis of Art. 6 para. 1 b) GDPR (fulfillment of contract).

Storage period and its criteria

The deletion takes place after the purpose has ceased to exist.

Request by e-mail, phone or fax

Purpose

We collect your data for the purpose of contacting you.

Categories of processed data

Your name and the request will be saved.

Categories of recipients

Your data will be passed on to Carano employees.

Third country transfer

There is no transfer to third countries.

Legal basis

The collection of your data takes place on the basis of Art. 6 para. 1 b) GDPR (fulfillment of contract).

Storage period and its criteria

The deletion takes place after the purpose has ceased to exist.

Registration on this website

Purpose

You can register on this website in order to use additional functions on the site.
We will only use the data you enter for the purpose of using the respective offer or service for which you have registered.

Categories of processed data

Categories of processed data
Your name, telephone number and e-mail address are stored.

Categories of recipients

Your data will be passed on to employees of Carano and Brevo.

Third country transfer

There is no transfer to third countries.

Legal basis

The collection of your data takes place on the basis of Art. 6 para. 1 b) GDPR (performance of a contract).

Storage period and its criteria

The deletion takes place after the purpose has ceased to exist.

Newsletter

Purpose

We collect your data to receive the newsletter, to analyze our newsletter campaign and to target the newsletter to specific recipients (e.g. by age, gender or place of residence). 

Categories of processed data

Your name and e-mail address will be stored. 

Categories of recipients

Your data will be passed on to employees of Carano and Brevo. 

Third country transfer

There is no transfer to third countries.  

Legal basis

The collection of your data takes place on the basis of Art. 6 para. 1 a) GDPR (consent). 

Storage period and its criteria

The deletion takes place after the purpose has ceased to exist. 

Consent management

Purpose

We collect your data to obtain and store the consent of our website users to use the services offered on our website. 

Categories of processed data

Your IP address, the date and time of consent, the browser information and the URL from which the consent was sent are stored.  

Categories of recipients

Your data will be passed on to employees of Carano and Borlabs. 

Third country transfer

There is no transfer to third countries.  

Legal basis

The collection of your data takes place on the basis of Art. 6 para. 1 c) GDPR (legal obligation).

Storage period and its criteria

The deletion takes place after the purpose has ceased to exist. 

Intercom

Purpose

There is a live chat on our website that we can use to answer questions from website visitors.

Categories of processed data

We process the information you provide to us in order to communicate with you via live chat, as well as your IP address and the type of browser used.

Categories of recipients

Your data will be passed on to employees of Carano and Intercom.

Third country transfer

Data is transferred to third countries with certification in accordance with the EU-U.S. Data Privacy Framework.

Intercom Inc. 55 2nd Street
4th Floor
San Francisco CA 94105

Legal basis

The collection of your data takes place on the basis of Art. 6 para. 1 b) GDPR (performance of a contract).

Storage period and its criteria

The deletion takes place after the purpose has ceased to exist.

Google Analytics

Purpose

We collect your data to evaluate user behavior, to recognize users and to report on website activity.

Categories of processed data

Click data, impression data, conversion data, geographic data, device information, browser information and your IP address are stored.

Categories of recipients

Your data will be passed on to employees of Carano and Google.

Third country transfer

Data is transferred to third countries with certification in accordance with the EU-U.S. Data Privacy Framework.

Google LLC
1600 Amphitheatre Parkway
Mountain View, CA 94043 USA

Legal basis

The collection of your data takes place on the basis of Art. 6 para. 1 a) GDPR (consent).

Storage period and its criteria

Storage period and its criteria
The specific storage period of the processed data cannot be influenced by us, but is determined by Google. Further information can be found in the privacy policy for Google Ads: https://policies.google.com/privacy.

Google Ads

Purpose

We collect your data in order to be able to show you targeted and effective advertising.

Categories of processed data

Click data, impression data, conversion data, geographic data, device information, browser information and your IP address are stored.

Categories of recipients

Your data will be passed on to employees of Carano and Google.

Third country transfer

Data is transferred to third countries with certification in accordance with the EU-U.S. Data Privacy Framework.

Google LLC
1600 Amphitheatre Parkway
Mountain View, CA 94043 USA

Legal basis

The collection of your data takes place on the basis of Art. 6 para. 1 a) GDPR (consent).

Storage period and its criteria

The specific storage period of the processed data cannot be influenced by us, but is determined by Google. Further information can be found in the privacy policy for Google Ads: https://policies.google.com/privacy.

Microsoft Advertising

Purpose

On our website, we use Microsoft Advertising, a service of the Microsoft Corporation, to display personalized advertisements and to analyze the effectiveness of our advertising measures.

Categories of processed data

Your IP address, the browser type and version, the operating system used, the referrer URL (the previously visited page), the date and time of access, your click behavior and pages visited may be stored.

Categories of recipients

Your data will be passed on to Microsoft employees.

Third country transfer

Data is transferred to third countries with certification in accordance with the EU-U.S. Data Privacy Framework.

Microsoft Corporation
One Microsoft Way, Redmond,
WA 98052-6399, USA

Legal basis

The collection of your data takes place on the basis of Art. 6 para. 1 f) GDPR (legitimate interest).

Storage period and its criteria

After the end of the purpose or revocation of your consent.
You can object to the collection and storage of data by Microsoft Advertising at any time by using the following opt-out options:
Browser settings: You can prevent the storage of cookies by selecting the appropriate settings in your browser software.
Opt-out page: Visit the Microsoft Advertising opt-out page at https://account.microsoft.com/privacy/ad-settings/signedout

WPML

Purpose

We collect your data to display the website in different languages and to save the language selection on the website.

Categories of processed data

Click data, device information, operating system and your IP address are stored.

Categories of recipients

Your data will be passed on to Carano employees.

Third country transfer

A third country transfer takes place.

OnTheGoSystems Limited,
22/F 3 Lockhart Road,
Wanchai, Hong Kong

Legal basis

The collection of your data takes place on the basis of Art. 6 para. 1 f) GDPR (legitimate interest).

Storage period and its criteria

WPML stores cookies on your end device. Information on the storage duration of cookies can be found at: https://wpml.org/documentation/privacy-policy-and-gdpr-compliance

Youtube

Purpose

We collect your data to enable you to play videos.

Categories of processed data

Our website uses embedded YouTube videos in extended data protection mode.
The extended data protection mode ensures that YouTube does not store any information about visitors to our website before they play the video.
Nevertheless, when you visit our website, a connection to the YouTube servers is established and the video is embedded.
As soon as you play a YouTube video on our website, YouTube receives the information that you have accessed the corresponding subpage of our website.
Your IP address will be transmitted to YouTube.

Categories of recipients

Your data will be passed on to employees of Carano and Google.

Third country transfer

A third country transfer takes place in accordance with the EU-U.S. Data Privacy Framework certification.

Google LLC,
1600 Amphitheatre Parkway, Mountain View,
CA 94043 USA

Legal basis

The collection of your data takes place on the basis of Art. 6 para. 1 f) GDPR (legitimate interest).

Storage period and its criteria

The specific storage period of the processed data cannot be influenced by us, but is determined by Google. Further information can be found in the privacy policy for Google Ads: https://policies.google.com/privacy.

Rights of the data subjects

If your personal data is processed, you are a data subject within the meaning of the GDPR. You have the following rights vis-à-vis the controller:

Those affected have the right:

  • pursuant to Art. 7 para. 3 GDPR to revoke your consent to Carano at any time. As a result, Carano may no longer continue the data processing that was based on this consent in the future;
  • to request information about your personal data processed by Carano in accordance with Art. 15 GDPR. In particular, they may request information about the purposes of processing, the category of personal data, the categories of recipients to whom their data has been or will be disclosed, the planned storage period, the existence of a right to rectification, erasure, restriction of processing or objection, the existence of a right to lodge a complaint, the origin of their data if it was not collected by us, and the existence of automated decision-making including profiling and, if applicable, meaningful information about its details;
  • in accordance with Art. 16 GDPR, to immediately request the correction of incorrect or incomplete personal data stored by carano;
  • in accordance with Art. 17 GDPR, to demand the deletion of their personal data stored by Carano, unless the processing is necessary to exercise the right to freedom of expression and information, to fulfill a legal obligation, for reasons of public interest or to assert, exercise or defend legal claims;
  • in accordance with Art. 18 GDPR, to demand the restriction of the processing of your personal data if the accuracy of the data is disputed by you, the processing is unlawful but you refuse to delete it and Carano no longer needs the data, but you need it to assert, exercise or defend legal claims or you have lodged an objection to the processing in accordance with Art. 21 GDPR;
  • in accordance with Art. 20 GDPR, to receive your personal data that you have provided to Carano in a structured, commonly used and machine-readable format or to request transmission to another controller, and
  • to lodge a complaint with a supervisory authority pursuant to Art. 77 GDPR. As a rule, data subjects can contact the supervisory authority of their usual place of residence or workplace in Berlin.